Property Owner Registration

Username *

Full Name *

Email *

Phone Number (11 digits) * Must start with 09 and be exactly 11 digits

Address

Start typing to search for your address

Business Name

Optional: Your business or boarding house name

Business Documents (Required)

Business Permit *

Upload your business permit (JPG, PNG, or PDF)

Valid ID *

Upload a government-issued ID (JPG, PNG, or PDF)

These documents will be reviewed by our admin team before your account is approved. Please ensure documents are clear and readable.

Password *

Minimum 6 characters

Confirm Password *

Important: Please review and accept the Terms of Service and Privacy Policy below to continue with your registration.

I agree to the Terms of Service and Privacy Policy

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1. Acceptance of Terms

By registering as a property owner on Balay Istaran, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Balay Istaran.

2. Property Owner Responsibilities

Provide accurate and truthful information about your property
Maintain current and valid business permits and documentation
Ensure your property meets local safety and health standards
Respond promptly to tenant inquiries and booking requests
Honor confirmed reservations unless extenuating circumstances apply
Maintain reasonable cleanliness and safety standards

3. Platform Usage

As a property owner, you agree to:

Use the platform in good faith and in accordance with applicable laws
Not discriminate against potential tenants based on protected characteristics
Provide accurate pricing and availability information
Upload genuine photos and descriptions of your property
Respect the privacy and rights of tenants

4. Payment and Fees

By using our platform, you acknowledge that:

Platform fees may apply to bookings processed through our system
Payment processing fees may be deducted from rental payments
Fee structures will be clearly communicated and agreed upon
Payments will be processed according to our payment terms

5. Property Listing Guidelines

All property listings must:

Include accurate and up-to-date information
Contain genuine photographs of the actual property
Clearly state all rules, policies, and restrictions
Comply with local zoning and rental regulations
Not contain misleading or false information

6. Liability and Insurance

Property owners are responsible for:

Obtaining appropriate insurance coverage for their property
Ensuring compliance with local building codes and safety regulations
Any damages or injuries that occur on their property
Resolving disputes with tenants in a professional manner

7. Account Termination

We reserve the right to suspend or terminate your account if you:

Violate these terms of service
Engage in fraudulent or deceptive practices
Fail to respond to platform communications
Receive multiple justified complaints from tenants

8. Modifications to Terms

Balay Istaran reserves the right to modify these terms at any time. Property owners will be notified of significant changes via email or platform notifications. Continued use of the platform constitutes acceptance of modified terms.

Last Updated: August 29, 2025

1. Information We Collect

When you register as a property owner, we collect the following information:

Personal Information: Name, email address, phone number, and business address
Business Information: Business name, business permit documents, and valid ID
Property Information: Property details, photos, and location data
Communication Data: Messages with tenants and platform communications
Usage Data: Platform interaction data and booking history

2. How We Use Your Information

We use your personal information to:

Create and maintain your property owner account
Verify your identity and business legitimacy
Process and manage property listings
Facilitate communication between owners and tenants
Process payments and financial transactions
Send important updates and notifications
Improve our platform and services
Comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

Tenants: Basic contact information and property details for booking purposes
Payment Processors: Financial information necessary for payment processing
Legal Authorities: When required by law or to protect our legal rights
Service Providers: Third-party services that help us operate the platform

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your information:

Encrypted data transmission using SSL/TLS protocols
Secure data storage with access controls
Regular security audits and updates
Employee training on data protection
Incident response procedures for data breaches

5. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Maintain business records for legitimate purposes

You may request deletion of your account and associated data by contacting us.

6. Your Rights

As a property owner, you have the right to:

Access: Request copies of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Request your data in a machine-readable format
Restriction: Limit how we process your information
Objection: Object to certain types of data processing

7. Cookies and Tracking

Our platform uses cookies and similar technologies to:

Remember your login preferences
Analyze platform usage and performance
Personalize your experience
Provide security features

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

Last Updated: August 29, 2025