Property Owner Registration
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Register as TenantTerms of Service
1. Acceptance of Terms
By registering as a property owner on Balay Istaran, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Balay Istaran.
2. Property Owner Responsibilities
- Provide accurate and truthful information about your property
- Maintain current and valid business permits and documentation
- Ensure your property meets local safety and health standards
- Respond promptly to tenant inquiries and booking requests
- Honor confirmed reservations unless extenuating circumstances apply
- Maintain reasonable cleanliness and safety standards
3. Platform Usage
As a property owner, you agree to:
- Use the platform in good faith and in accordance with applicable laws
- Not discriminate against potential tenants based on protected characteristics
- Provide accurate pricing and availability information
- Upload genuine photos and descriptions of your property
- Respect the privacy and rights of tenants
4. Payment and Fees
By using our platform, you acknowledge that:
- Platform fees may apply to bookings processed through our system
- Payment processing fees may be deducted from rental payments
- Fee structures will be clearly communicated and agreed upon
- Payments will be processed according to our payment terms
5. Property Listing Guidelines
All property listings must:
- Include accurate and up-to-date information
- Contain genuine photographs of the actual property
- Clearly state all rules, policies, and restrictions
- Comply with local zoning and rental regulations
- Not contain misleading or false information
6. Liability and Insurance
Property owners are responsible for:
- Obtaining appropriate insurance coverage for their property
- Ensuring compliance with local building codes and safety regulations
- Any damages or injuries that occur on their property
- Resolving disputes with tenants in a professional manner
7. Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these terms of service
- Engage in fraudulent or deceptive practices
- Fail to respond to platform communications
- Receive multiple justified complaints from tenants
8. Modifications to Terms
Balay Istaran reserves the right to modify these terms at any time. Property owners will be notified of significant changes via email or platform notifications. Continued use of the platform constitutes acceptance of modified terms.
9. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: support@balayistaran.com
- Phone: +63 XXX XXX XXXX
- Address: [Your Business Address]
Last Updated: August 29, 2025
Privacy Policy
1. Information We Collect
When you register as a property owner, we collect the following information:
- Personal Information: Name, email address, phone number, and business address
- Business Information: Business name, business permit documents, and valid ID
- Property Information: Property details, photos, and location data
- Communication Data: Messages with tenants and platform communications
- Usage Data: Platform interaction data and booking history
2. How We Use Your Information
We use your personal information to:
- Create and maintain your property owner account
- Verify your identity and business legitimacy
- Process and manage property listings
- Facilitate communication between owners and tenants
- Process payments and financial transactions
- Send important updates and notifications
- Improve our platform and services
- Comply with legal and regulatory requirements
3. Information Sharing
We may share your information with:
- Tenants: Basic contact information and property details for booking purposes
- Payment Processors: Financial information necessary for payment processing
- Legal Authorities: When required by law or to protect our legal rights
- Service Providers: Third-party services that help us operate the platform
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission using SSL/TLS protocols
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures for data breaches
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain business records for legitimate purposes
You may request deletion of your account and associated data by contacting us.
6. Your Rights
As a property owner, you have the right to:
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of data processing
7. Cookies and Tracking
Our platform uses cookies and similar technologies to:
- Remember your login preferences
- Analyze platform usage and performance
- Personalize your experience
- Provide security features
You can control cookie settings through your browser preferences.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@balayistaran.com
- Phone: +63 XXX XXX XXXX
- Address: [Your Business Address]
Last Updated: August 29, 2025